Privacy Policy
Last updated: March 2025
This Privacy Policy explains how Achievable Coaching ("we", "us", or "our") collects, uses, and protects your personal information when you visit achievablecoaching.com or use our coaching services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Achievable Coaching is an online fat loss coaching business operated by Alex Beattie, based in the United Kingdom. Our website is achievablecoaching.com and you can contact us at alex@achievableacademy.com.
2. What Information We Collect
We may collect the following personal information:
- Name and email address when you sign up for coaching or a free guide
- Payment information processed securely through Stripe via Trainerize
- Health and fitness information you provide during onboarding
- Progress data, check-in responses, and messages within the Achievable Coaching app
- Communications you send to us via email or through the app
- Website usage data collected through cookies and analytics tools
3. How We Use Your Information
We use your personal information to:
- Deliver and manage your coaching programme
- Process payments for coaching services
- Send you your free guide and follow-up coaching emails via Mailchimp
- Communicate with you about your progress, check-ins, and programme adjustments
- Send marketing emails if you have opted in to receive them
- Improve our website and services
- Comply with our legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: To deliver the coaching services you have purchased
- Consent: For marketing emails — you can withdraw consent at any time
- Legitimate interests: To improve our services and communicate with clients
- Legal obligation: To comply with applicable laws and regulations
5. Third Parties We Share Data With
We use trusted third-party services to operate our business. These include:
- Trainerize — our coaching app platform, which stores your programme and progress data
- Stripe — our payment processor, which handles all payment transactions securely
- Mailchimp — our email marketing platform, used to send guides and coaching emails
- Framer — our website platform
We do not sell your personal data to third parties. All third-party providers are required to handle your data in accordance with applicable data protection laws.
6. How Long We Keep Your Data
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. If you cancel your coaching subscription, we will retain your data for up to 2 years for legitimate business purposes before securely deleting it.
You can request deletion of your data at any time by contacting us at hello@achievablecoaching.com.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at hello@achievablecoaching.com.
8. Cookies
Our website uses cookies to improve your experience. These include essential cookies required for the site to function, and analytics cookies that help us understand how visitors use the site. You can control cookie settings through your browser.
9. Marketing Communications
If you download a free guide or sign up for coaching, you may receive email communications from us via Mailchimp. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
alex@achievableacademy.com
You also have the right to make a complaint to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled incorrectly.
